Up to 90% Off Luxury Consignment

Return/Shipping/Payment Policies

Return Policy:

Unless otherwise stated in our product descriptions, all sales are final. There will be no refunds or exchanges. Complete and thorough details on each item will be listed in the product descriptions. Please read all descriptions carefully before making your purchase. By completing your payment, you are agreeing to these terms.

Some items may be vintage, from my own personal collection, or brand new. All branded items are 100% Authentic.

If you would like to request a cancellation of your order, it must be made within 4 hours of purchasing. Once the item is shipped the order cannot be cancelled or refunded.

 

Shipping:

At the moment we only ship items to the US only. Shipping is free and included in the product price.

  • Higher priced items will be shipped with tracking, signature confirmation, and insurance.
  • We ship in 2 business days (or less) after payment is complete. Items should arrive no longer than 7 days after shipment.
  • You will receive a tracking number in your email from PayPal. You can also log into your PayPal account for tracking information.
  • All items are packaged with care.
  • We are not responsible for lost or damaged items due to shipping.

 

Payment Methods:

We currently only accept payment via PayPal. You may pay with credit card through Paypal even if you don’t have a PayPal account. modelvale never sees your card information, and your payment is secure through PayPal.

  • During checkout you will be redirected to PayPal to complete the payment.
  • Coupon codes cannot be used on past orders or orders that have already been placed.

 

 

 

For any questions or concerns, feel free to contact me at micala@modelvale.com

Share: